TERMS & CONDITIONS

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1. General

1.1. This website is owned and operated by pHat Co., a South African business.
1.2. These terms govern your use of the website, including any purchases or interactions with the content provided herein.

2. Product Information

2.1. All product descriptions, images, and prices are provided for informational purposes and may be subject to change without notice.
2.2. While we strive to ensure accuracy, pHat Co. does not guarantee that all product details, including availability, will always be up to date.

3. Pricing and Payment

3.1. All prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated.
3.2. Payments are securely processed through trusted third-party platforms. We do not store your payment details on our servers.
3.3. Orders will only be processed once full payment has been received.

4. Use of the Website

4.1. You agree to use this website for lawful purposes only.
4.2. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

5. Intellectual Property

5.1. All content on this website, including images, text, logos, and designs, is the property of pHat Co. or its content suppliers and is protected by intellectual property laws.
5.2. You may not copy, reproduce, or distribute any content from this website without prior written permission from pHat Co.

6. Limitation of Liability

6.1. pHat Co. will not be held liable for any loss or damage arising from the use or inability to use our products or website.
6.2. Our liability is limited to the value of the product purchased.

7. Privacy

7.1. Your personal information will be handled in compliance with South Africa’s Protection of Personal Information Act (POPIA). For more details, please see our Consumer Data Policy.

8. Governing Law

8.1. These terms and conditions are governed by and construed in accordance with the laws of South Africa.
8.2. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the South African courts.

9. Changes to Terms and Conditions

9.1. pHat Co. reserves the right to amend these terms and conditions at any time without prior notice.
9.2. It is your responsibility to review these terms regularly for updates.

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By using this website or making a purchase, you acknowledge that you have read, understood, and agreed to these terms and conditions.

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Privacy Policy

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At pHat Co., we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with South Africa’s Protection of Personal Information Act (POPIA).

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1. Information We Collect

We may collect and process the following personal information:

• Name and surname

• Contact information (email address, phone number, delivery address)

• Payment information (securely processed via third-party providers)

• Website usage data (cookies, browsing behavior)

• Any information you provide when contacting us or placing an order

2. How We Use Your Information

Your personal information is collected to:

• Process and deliver your orders

• Communicate with you regarding your orders, queries, or support requests

• Improve our website, products, and services

• Send you updates about promotions, products, or important notifications (only if you’ve opted in)

3. Sharing of Information

We respect your privacy and will not sell or share your personal information with third parties except:

• To trusted service providers involved in processing payments, deliveries, or customer support

• When required by law or to protect our legal rights

4. Data Security

We implement strict security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our payment processing partners are compliant with industry security standards.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us understand website traffic and visitor preferences. You may choose to disable cookies in your browser settings, but this may impact your website experience.

6. Your Rights

Under POPIA, you have the right to:

• Access your personal information

• Request correction or deletion of inaccurate or unnecessary personal information

• Opt-out of receiving marketing communications

To exercise these rights or if you have concerns about your personal data, please contact us.

7. Data Retention

We will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected or as required by law.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies when visiting these sites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you where appropriate.

10. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at:

• Email: sales@phatproducts.co.za

• Phone: 082 373 7026

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Thank you for trusting pHat Co. with your personal information.